1. Introduction
Welcome to Plantan Yamada. These Terms of Service govern your use of our website and services, including all functionality related to quotations and product shipments. By accessing our site and using our services, you agree to be bound by these terms.

2. Quotation Requests
Users can request quotations for products listed on our website by submitting the necessary information through our quotation form. We will respond with a detailed quotation, including product prices and shipment costs.

3. Order and Shipment
Once a quotation is accepted, users must confirm their order through email or other designated communication channels. Orders will be processed and shipped according to the terms specified in the quotation. Please note that all shipments are subject to product availability.

4. Payment
Payment is due upon receipt of invoice, which will be sent following order confirmation and prior to shipment. We accept payments via bank transfer and other offline methods. No online payments are processed through our website.

5. Cancellation and Refunds
Orders may be cancelled within 24 hours of quotation acceptance without penalty. After this period, cancellation fees may apply. Refunds for returned goods will be handled on a case-by-case basis.

6. Limitation of Liability
Plantan Yamada is not liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use of our services.